What it does?
Zendesk provides an integrated on-demand helpdesk that includes help desk ticketing, issue tracking, and customer service support.
How much it costs?
Zendesk price is based on number of agents (users).
Zendesk may show up on your statement as:
ZENDESK, INC. 888-6704887 CA
Concerned about costs of Zendesk subscription?
LeanIX SI can automatically track costs of your Zendesk subscription.
LeanIX SI can measure how much Zendesk is actually used at your company.
LeanIX SI can provide timely renewal alerts and cost optimization support.